Owner support
Support, by the people who built it.
Setup, bike fit, connectivity, firmware, servicing, parts and warranty support for MUOV owners.
Getting Started
Unbox, position and power up your MUOV.
Owner's Manual
Full documentation for your bike and base.
Setup
Frame installation, levelling and first pairing.
Bike Fit
Saddle height, reach, crank length and cockpit adjustment.
Connectivity
Bluetooth BLE FTMS and Wi-Fi pairing with your platform.
Firmware
Updates and shifting configuration through the MUOV app.
Troubleshooting
Resistance, pairing, steering and shifting diagnostics.
Warranty
3 years / 50,000 km, whichever comes first.
Servicing
Scheduled servicing arranged with MUOV support.
Replacement Parts
Order components, framesets and cockpit parts.
Contact Support
Speak to the team who built your bike.